Straightforward pricing for mission-oriented organizations

OutcomeLens runs inside your existing Salesforce org with no additional integrations required. Choose the plan that fits your program scale.

Most Popular
Professional
$6,000 /year
Nonprofit pricing available

Billed annually. Monthly billing available by request. Save 20% on annual.

Built for teams running scored forms, capturing participant outcomes, and comparing results over time.

Includes:
  • ✓ Up to 10 active form templates
  • ✓ Unlimited questions per template
  • ✓ 20 scoring categories per template
  • ✓ 17 question types (text, number, radio, checkbox, Likert, rating, slider, NPS, date, address, file upload, and more)
  • ✓ Score-based and value-based scoring with polarity awareness
  • ✓ Conditional logic, skip rules, and End Form gates
  • ✓ Recurring schedules with automated invitations and reminders
  • ✓ Cross-form routing, chaining, and data prefill
  • ✓ Form Summary with category scores and trend sparklines
  • ✓ Historical comparisons and baseline tracking
  • ✓ Program dashboard, KPIs, and cohort analytics
  • ✓ Repeating question groups for household and roster data
  • ✓ Experience Cloud delivery for external respondents
  • ✓ Intake and consent capture
  • ✓ Funder-ready PDF suite (Form Summary, Participant Progress, Program Performance, Program Outcomes)
  • ✓ Bulk assignment across contacts, lists, or reports
  • ✓ Contact field mapping and duplicate detection
  • ✓ Person Account support
  • ✓ Priority email support
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Impact
$12,000 /year
Starting price · nonprofit pricing available

Sized to your program. 30-day free trial. Engagement includes onboarding coordination.

For programs operating at scale, with sensitive data controls and dedicated onboarding.

Everything in Professional, plus:
  • ✓ Unlimited form templates and scoring categories
  • ✓ Question sensitivity flags with optional reveal
  • ✓ Advanced consent management and redaction
  • ✓ Audit trail and batch processing
  • ✓ Flow Invocable Actions and custom form theming
  • ✓ Agentforce AI insights Soon
  • ✓ Dedicated onboarding coordinator
  • ✓ 48-hour response SLA
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Monthly billing available by request. Annual billing saves 20%. Nonprofit pricing is available on both plans with 501(c)(3) verification or equivalent public-sector status.
Compare Editions

Full Feature Comparison

Feature ProfessionalPopular$6,000/year ImpactFrom $12,000/year
Pricing
Standard price (annual) $6,000/year From $12,000/year
Nonprofit pricing Available Available
Free trial 30 days 30 days
Capacity
Active form templates 10 Unlimited
Questions per template Unlimited Unlimited
Scoring categories per template 20 Unlimited
Question types available 17 17, plus new types as added
Form Building
Visual Form Studio canvas ✓ ✓
Standard and Focused render modes ✓ ✓
Live form preview ✓ ✓
Repeating question groups ✓ ✓
Custom form theming ✓ ✓
Scoring & Classification
Score-based scoring with mapped points ✓ ✓
Value-based scoring (numeric passthrough) ✓ ✓
Polarity-aware category tracking ✓ ✓
Classification bands (per category and total) ✓ ✓
Logic & Routing
Conditional logic and skip rules ✓ ✓
End Form gates and warning behaviors ✓ ✓
Cross-form routing and chaining ✓ ✓
Cross-form data prefill ✓ ✓
Delivery & Lifecycle
Flow embedding for internal users ✓ ✓
Experience Cloud delivery for external respondents ✓ ✓
Intake forms and consent capture ✓ ✓
Recurring schedules (weekly through annual) ✓ ✓
Email invitations, reminders, and overdue notices ✓ ✓
Bulk assignment ✓ ✓
Contact Capture
Contact creation with duplicate detection ✓ ✓
Person Account support ✓ ✓
Contact field mapping ✓ ✓
Tracking & Reporting
Form Summary with category scores ✓ ✓
Historical comparisons and sparklines ✓ ✓
Program dashboard with KPIs ✓ ✓
Cohort analytics and program snapshots ✓ ✓
Funder-ready PDF suite (Form Summary, Participant Progress, Program Performance, Program Outcomes) ✓ ✓
Agentforce AI insights Coming Soon Coming Soon
Security & Governance
CRUD/FLS enforcement and Salesforce Shield support ✓ ✓
Audit trail of status changes and edits ✓ ✓
Question sensitivity flags with optional reveal — ✓
Advanced consent management and redaction — ✓
Support
Documentation and community support ✓ ✓
Priority email support ✓ ✓
Dedicated onboarding coordinator — ✓
48-hour response SLA — ✓
FAQ

Frequently Asked Questions

Nonprofit pricing is available on every paid plan. Qualifying organizations receive a permanent discount on Professional, and Impact nonprofit pricing is sized to the engagement. Reach out and we will verify eligibility together.
Organizations with 501(c)(3) status in the US, or equivalent charitable status in other countries, qualify automatically. Nonprofit pricing also extends to government social services agencies and public education institutions on a case-by-case basis.
Yes. Both Professional and Impact offer a 30-day free trial with the full feature set, no credit card required.
The default is annual billing, which saves 20% compared to monthly. Monthly billing is available by request if it fits your organization's procurement cycle better.
Yes. You can upgrade from Professional to Impact at any time. Downgrade changes take effect at the end of the current billing period, and all your data remains in place.
Your data stays put. Moving from Impact to Professional makes the Impact-only features inaccessible (question sensitivity flags and advanced consent management), and every form, response, score, and history record remains intact. Upgrading again restores those features without data migration.
OutcomeLens is a Salesforce managed package installed directly from the AppExchange into your org. Installation takes minutes. There are no external servers, no middleware, and no third-party services to configure.
Yes. OutcomeLens runs entirely inside your Salesforce org and honors its security context. Platform encryption, event monitoring, and field audit trail all work as configured when Shield is enabled.
The price you see is the price you pay. Salesforce's ISV revenue share is a cost we absorb, not a line item passed on to customers.
OutcomeLens is designed for admin configuration, and most teams get to a working setup without outside help. Impact engagements include a dedicated onboarding coordinator. For organizations with complex requirements, the consulting practice at Majors Consulting offers implementation support.